Colleges and Universities Offering Communication Skills for IT Specialists in Ireland

Institutions Offering Communication Skills for IT Specialists

•  Pitman Training, Dublin  
  Course entry requirements
  -Computer experience and a willingness to engage in different forms of communication.
  
  Course duration: 12 hours
  
  Course content
  Module 1: Proven Techniques for Technical Communication
  
  Module 2: Communicating Effectively with Customers
  
  Module 3: Making an Impact with Non-Verbal Communication
  
  Module 4: Communicating with Confidence
  
  Module 5: Trust Building through Effective Communication
  
  Module 6: Improving your Technical Writing Skills
  
  Module 7: Become a Great Listener
  
  Module 8: Acting with Diplomacy and Tact
  
  Module 9: Handling Team Conflict

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