Colleges and Universities Offering Certificate in Customer Service Excellence in Canada

Institutions Offering Certificate in Customer Service Excellence

Toronto School of Management, Toronto
Course Name: Certificate in Customer Service Excellence Co-op

Course Duration:
Full-time
Academic: 12 weeks in-class and 12 weeks of co-op
Total length: 31 weeks including scheduled breaks

Course Entry Requirements:
- Have an Ontario Secondary School Diploma or equivalent or be at least 18 years of age and pass the Wonderlic test.
For non-native English speakers:
- Successful completion of TSoM EAP Level 3 or
- Have the required IELTS 5 score or equivalent or
- Pass the TSoM English Assessment (Written onsite or online with exam proctor)

Program Modules:
1. Hospitality Career Readiness
2. Customer Service
3. Front Office Operations
4. Food and Beverage Operations
5. Work Placement
Beta College of Business and Technology, Toronto
Applicants must be aged 19 years and above

Course duration: 36 hours