Colleges and Universities Offering Certificate in Guest Relations in Mauritius

  • Course Name: Certificate in Guest Relations()
  • Major Subject:
  • Course Category: Certificate Courses

Institutions Offering Certificate in Guest Relations

  • Mauritius Institute of Training and Development Mauritius Institute of Training and Development, Phoenix  
    Course Contents :
    -Nature and Scope of Guest Relations
    -Deportment & Grooming
    -Skills of a Guest Relations Practitioner
    -Distinguishing between Public Relations & Guest Relations
    -Negotiating Skills
    -Effective Communication Skills
    -Handling Guest Complaints
    -Handling Difficult Situations
    -Organising Hotel Visits
    -Handling Educational Tours effectively
    -Planning & Coordinating Daily Activities for the Hotel Guests
    -Ethics of Guest Relations
    -Product Knowledge

    Entry requirements:
    Profile of Trainees: Guest Relations Officers, School Leavers.

    Duration:150 hours

    Certification: MITD Certificate of Attendance





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