Colleges and Universities Offering Certificate in Supervisory Skills for Executive Assistants in Uganda

Institutions Offering Certificate in Supervisory Skills for Executive Assistants

•  ESAMI Business School, Kampala  
  Course duration: 3 weeks
  
  Course content
  • Understanding human behaviour and improving human relations;
  • Work planning and scheduling;
  • Motivating employees and getting work done;
  • Improving supervisor-employee communication;
  • Handling employee welfare, health and safety matters;
  • The peoples’ skills of mentoring, coaching and counseling;
  • Training subordinates on-the-job;
  • Exercising controls and ensuring quality and quantity of work;
  • Dealing with workplace conflicts;
  • Exercising leadership and making use of power and authority;
  • Ensuring financial and cost controls to enhance productivity;
  • Measuring employees performance and recommending appropriate rewards.
  • The supervisory management job;
  • Basic elements of supervision: responsibilities and qualities of a supervisor;
  • The supervisor and management roles;
  • The supervisor and organization of work;
  • Managing individuals, groups and teams;

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