Colleges and Universities Offering Certificate in Call Centre Management in South Africa

Institutions Offering Certificate in Call Centre Management

•  Centurion Academy, Gauteng  
  Course duration: 3-24 months
  
  Course content
  -Understanding and sharing product information
  -Product solving in a Contact Centre
  -Payment and Accounting systems in a Contact Centre
  -The Influence of Telephones and Skills on an organisation
  -Managing complaints through communication
  -The Role of Leadership in a Team
  -Inbound and Outbound Sales Calls
•  Skills Academy, Pretoria  
  Course duration: 8 months

---

More Certificate Courses in South Africa

---

View all courses in South Africa

---