Colleges and Universities Offering Certificate in Front Desk Operator Course in Botswana

Institutions Offering Certificate in Front Desk Operator Course

•  Career Dreams Centre, Maun  
  Admission criteria
  -Junior Certificate (JC) / Form 3 or 1 year work experience in any field.
  -Those with a lower qualification are invited to contact the college for consultation and interview.
  
  Program duration: 3 Months
  
  Course content
  -General Reservation Process
  -Communication and Selling Skills
  -Front Desk Accounting Procedures
  -Check-in and Check-Out Processes
  -Credit Control
  -Sundry / Miscellaneous Services
  -HIV / AIDS Awareness
  -Introduction to Hospitality
  -Guest Relations and Customer Service
  -Interpersonal Skills
  -General Front Office Operational Procedures

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