Colleges and Universities Offering Operationalising Service Delivery Goals (SDGS) in Public Service in Uganda

Course Name: Operationalising Service Delivery Goals (SDGS) in Public Service()
Major Subject:
Course Category: Certificate Courses

Institutions Offering Operationalising Service Delivery Goals (SDGS) in Public Service

ESAMI Business School, Kampala
Course duration: 2 weeks

Course content
• Multi-Dimensional aspect of service integration
• Service integration techniques
• Colocation of service
• Selecting and operationalising service indicators
• Operationalization of a service strategic framework
• Inspiring public service leaders
• Personalising service delivery
• Cooperation and collaboration beyond across public service boundaries
• Shift from Public managers to Public entrepreneurs

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