Colleges and Universities Offering Certificate in Project Administration in South Africa

Institutions Offering Certificate in Project Administration

Centurion Academy, Gauteng
Course duration: 3-24 months

Course content
-Identify and respond to Customer needs in a Contact Centre
-Computers in a Contact Centre
-Information and query processing
-Using the telephone to increase Contact Centre performance
-Communicating within a diverse Contact Centre
-Contact Centre operations in a Business Environment
-Contact Centre service levels
-Administrative Records Management
-Fulfilling your position in the workplace
-Contact Centre Customer needs and selling methods
Bells Technical College, Bethlehem
Course entry requirements
-Grade 9 - 12 Results / Certificate

Course duration: 6 months